Most online brands we look at have email sitting under 15% while they pour money into ads. We find the gap, put a number on it, and hand you a 90-day plan to close it. Then we do the work.
These aren't hypotheticals. They're what comes up in almost every ecommerce account we open, and every one of them is money you already earned and then dropped.
Welcome, abandoned cart, browse abandonment, post-purchase, winback. Most brands have two or three of them, built at launch, still sending the same email eighteen months later.
Not because the platform broke. Because there isn't enough creative going in, the account structure is fighting itself, and nobody's doing anything with customers after the first purchase.
The ads, the site and the packaging don't feel like the same thing. It's the cheapest fix on this list and the one nobody gets to, because it isn't urgent until you notice it's costing you.
Or you're mid-migration and it's been "nearly done" for four months. Either way it's quietly capping conversion while everything else gets blamed for it.
Attribution's broken, the platforms disagree with each other, and the monthly report is a screenshot of a dashboard. So decisions get made on instinct.
Not a channel. The whole lot, under one fixed monthly fee, run by the person who actually does the work.
Meta and Google — Search, Shopping and Performance Max. Built to scale without quietly eating your margin.
The full flow suite, campaigns that don't feel like spam, and deliverability actually managed rather than assumed.
Feeds that look like your brand and calendars that stay full. Content, community, the lot.
Photo, video and copy made for the channels it runs on. None of the boring stock-photo stuff.
Landing pages, conversion work, and full builds or replatforms when the site is the thing in the way.
On platforms: we don't care which one you're on. Shopify, WooCommerce, BigCommerce, Squarespace, Wix, custom, or a marketplace you want off. If the platform is genuinely holding you back we'll say so and we'll move you — then run everything afterwards. Most agencies can only do the second half of that.
Every brand starts the same way. Seven days, fifteen checks, one roadmap. $750 — and it comes straight off your first month if you go ahead.
Seven days from access to roadmap. We need read-only access to your email platform, Meta, Google Ads and store analytics. That's it.
30 minutes. We share our screen and go through your accounts live, and we'll name two or three specific problems before you've paid us anything.
You'll get something out of it even if it goes nowhere.
$750. Seven days later you get the full audit and a 90-day plan with the numbers attached, presented live.
Credited in full to your first month if you go ahead.
lemonlolly is a small Adelaide studio. That's deliberate — there's no account manager between you and the person doing the work, and nothing gets handed to a junior once the contract's signed.
Full audit, 90-day roadmap, live presentation
Credited to your first monthIncluding GST. Three months, then month to month.
Meta & Google to $50k combined spend · email and SMS, up to 8 campaigns and the full flow suite · managed social, 12 posts a month · 10 creative assets a month · landing pages and ongoing conversion work · brand and messaging kept consistent · monthly dashboard and a strategy call.
Ad spend is separate and paid by you straight to the platforms. Full site builds and replatforming, photo and video shoots, full brand identity projects and influencer work are quoted separately.
Because a free audit is a sales call with a spreadsheet attached, and both sides know it. Charging means we spend seven days on it instead of an afternoon, and you get a document worth keeping. It also means we're not trying to win you in a single call, which makes the whole conversation better.
And it costs you nothing if you go ahead — the $750 comes straight off your first month.
Roughly $30,000 to $300,000 a month. Below that the retainer is hard to justify and you're better off with a freelancer — tell us and we'll point you at one. Above that you probably need more than one person on the account, and we'll say so rather than take the money.
No. We work across Shopify, WooCommerce, BigCommerce, Squarespace, Wix, custom builds and marketplaces. If your platform is genuinely holding you back we'll tell you and we can move you — we build sites too. If it isn't, we'll leave it alone and spend the money somewhere it matters.
The studio is new. The experience isn't — twenty years across brand, paid, email and web. You'll get a free call and a paid audit before you commit to anything, so you can judge the thinking rather than take our word for it.
Three months to start, because nothing in email or paid can be fairly judged in less. After that it's month to month with 30 days' notice.
Yes. We're Adelaide based and most of our clients are elsewhere. It all runs over video and shared dashboards.
Then we'll say so, you'll have a document confirming it, and we won't try to sell you a retainer. It's happened. We'd rather lose a deal than take money for work that won't move the number.
Pick a time that suits. We'll have a look at your accounts beforehand so we turn up already knowing something, then spend most of the half hour inside them rather than talking about ourselves.
Rather just talk? hello@lemonlolly.com.au or 08 7523 1012.